Platinum Smart-Heat Electric

Platinum Smart-Heat™ Electric Heater

Premium Radiant Heating for Sophisticated Outdoor Spaces

The Bromic Platinum Smart-Heat™ Electric is the ultimate choice in luxury outdoor heating. Designed for style and performance, this sleek electric heater delivers powerful, energy-efficient radiant heat—without compromising aesthetics.

Crafted with a tinted ceramic glass screen and marine-grade stainless steel, the Platinum Electric offers a low-glow, discreet heat source ideal for both commercial and residential outdoor spaces.

Key Features:

• ✅ Sleek & Stylish Design
  Tinted ceramic-glass fascia and minimalist profile to blend seamlessly into any architectural setting.

• ✅ Precise Directional Heat
  Advanced element and reflector combination ensures consistent, even warmth.

• ✅ Low-Glare Element
  Provides subtle ambient lighting with no harsh red glow.

• ✅ Weather-Resistant Construction
  Built from marine-grade 316 stainless steel for coastal and high-moisture environments.

• ✅ Versatile Mounting Options
  Ceiling, wall, or recessed installation with directional brackets included.

• ✅ Smart Control Compatible
  Integrates with Bromic’s Smart-Heat™ Controls (sold separately) for zoned heating and home automation systems.

Specifications:

• Available Sizes: 2300W (33" model) or 3400W (50" model)

• Color: White or Black

• Voltage: 220–240V

• Coverage Area: Up to 108 ft² (2300W) or 130 ft² (3400W)

• Control Options: Wireless dimmer, remote, or smart integration

Ideal For:

• Residential patios & terraces

• Outdoor dining areas

• Covered decks, pergolas, or balconies

• Hospitality and commercial use

Elevate your outdoor comfort with the most refined electric heater on the market.
Browse accessories, control options, and installation kits in our shop or contact us for a full heating layout.

What’s Included:

• Platinum Electric Heater

• Brackets for wall or ceiling mounting

Sold Separately:

• On/Off control switch

• Full dimming control system

• Home automation integration kit

Optional Accessories:

• Recess Kit – Ideal for flush-mounting into flat ceilings

Return & Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you’re not, we’re here to help.

Returns

• All our products are non-returnable unless defective or damaged upon delivery.

• To initiate a return, please contact us at mirna@fai-systems.com with your order number and reason for return.

Refunds

• Once we receive and inspect your return, we’ll notify you of the status.

• Shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the item was damaged or incorrect.

Damaged or Defective Items

• If your order arrives damaged or defective, please notify us within 48 hours with photos and a description of the issue.

• We’ll work quickly to replace or repair the item at no additional cost to you.

Need Help?

For any questions about returns or your order, feel free to contact us at 617-483-3954. We're here to help!

At FAI Systems L.L.C., we are committed to delivering your order safely, efficiently, and on time.

Processing Time

• Orders for in-stock items typically ship within 5 business days.

• Custom or made-to-order products (such as awnings, pergolas, and umbrellas) have a longer lead time depending on the manufacturer. Estimated delivery times will be communicated during the ordering process.

Shipping Methods

• We ship via reliable carriers depending on the size and nature of the item.

• You will receive a tracking number once your order ships.

Delivery

• Standard deliveries are made to the curbside or front door.

• Larger items may require a forklift or crew to offload. If special delivery arrangements are needed, please contact us prior to shipping.

• For installations, our team will coordinate delivery and scheduling directly with you.

Shipping Areas

• We ship across the USA and can arrange freight for other locations upon request.

Shipping Costs

• Shipping costs vary by product type, size, and delivery location.

• Shipping charges will be calculated and shown at checkout, or provided in your official quote.

Damaged or Missing Items

• Please inspect all deliveries upon arrival.

• Report any damage or missing items within 48 hours of delivery so we can resolve the issue promptly.