Platinum Smart-Heat Gas

Platinum Smart-Heat™ Gas Heater – Bromic

Designed for performance and built for style, the Platinum Smart-Heat™ Gas Heater by Bromic is the ultimate outdoor heating solution for high-end residential and commercial spaces. Its sleek ceramic-glass front evenly distributes radiant heat while minimizing light emission, providing powerful warmth with a sophisticated aesthetic.

Key Features:

• Powerful Radiant Heat: Delivers up to 39,800 BTUs of directional heat, warming areas of up to 200ft²—perfect for larger patios, terraces, and open-air lounges.

• Wind-Resistant Design: Patented screen and emitter technology ensures consistent performance even in wind speeds up to 12 mph.

• Sleek Ceramic Glass Fascia: Spreads heat evenly and reduces light output for a more comfortable, ambient experience.

• Smart Control Options: Compatible with Bromic’s Smart-Heat wireless controls for convenient operation and zoning capabilities.

• Mounting Flexibility: Can be wall- or ceiling-mounted with pivot brackets to direct heat where it’s needed most.

Available Models:

• Natural Gas (NG) or Liquid Propane (LP)

• Sizes: 300 Series (26,000 BTU) or 500 Series (39,800 BTU)

Finish:

• Elegant Black ceramic-glass front with premium stainless steel body.

The Platinum Gas Heater is ideal for designers, architects, and homeowners seeking a high-performance heating solution that doesn’t compromise on aesthetics. It blends seamlessly into modern outdoor environments while offering reliable comfort—season after season.

What’s Included:

• Platinum Gas Heater

• Brackets for wall mounting

Sold Separately:

• On/Off control switch

• Home automation integration kit

Return & Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you’re not, we’re here to help.

Returns

• All our products are non-returnable unless defective or damaged upon delivery.

• To initiate a return, please contact us at mirna@fai-systems.com with your order number and reason for return.

Refunds

• Once we receive and inspect your return, we’ll notify you of the status.

• Shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the item was damaged or incorrect.

Damaged or Defective Items

• If your order arrives damaged or defective, please notify us within 48 hours with photos and a description of the issue.

• We’ll work quickly to replace or repair the item at no additional cost to you.

Need Help?

For any questions about returns or your order, feel free to contact us at 617-483-3954. We're here to help!

At FAI Systems L.L.C., we are committed to delivering your order safely, efficiently, and on time.

Processing Time

• Orders for in-stock items typically ship within 5 business days.

• Custom or made-to-order products (such as awnings, pergolas, and umbrellas) have a longer lead time depending on the manufacturer. Estimated delivery times will be communicated during the ordering process.

Shipping Methods

• We ship via reliable carriers depending on the size and nature of the item.

• You will receive a tracking number once your order ships.

Delivery

• Standard deliveries are made to the curbside or front door.

• Larger items may require a forklift or crew to offload. If special delivery arrangements are needed, please contact us prior to shipping.

• For installations, our team will coordinate delivery and scheduling directly with you.

Shipping Areas

• We ship across the USA and can arrange freight for other locations upon request.

Shipping Costs

• Shipping costs vary by product type, size, and delivery location.

• Shipping charges will be calculated and shown at checkout, or provided in your official quote.

Damaged or Missing Items

• Please inspect all deliveries upon arrival.

• Report any damage or missing items within 48 hours of delivery so we can resolve the issue promptly.